Priority Support

Get faster response times and dedicated assistance from our support team.

What it includes

• Faster response times (under 4 hours)
• Dedicated support channel
• Priority in support queue
• Proactive assistance

Support channels

• Email support
• In-app chat
• Video calls for complex issues
• Implementation assistance

Response times

• Critical issues: Under 2 hours
• High priority: Under 4 hours
• Normal priority: Under 8 hours
• Low priority: Within 24 hours

Additional benefits

• Onboarding assistance
• Best practices consultation
• Feature implementation help
• Regular check-ins